FAQ’S

Here you will find many Frequently Asked Questions to help you find answers.

*When uploading groups of pictures (Before/After, Tutorial, Collection) what picture will it show in posts?
In the Newsfeed it shows the last image in the group. However, in the profile areas it may show the first image. We hope to have this changed to the last image in the next update.

*How do I create the best quality images?
We created a special page here with more details of how to improve quality including lighting, editing, saving, equipment, and creativity.

*How do I improve the image quality on my iPad or tablet? Tablets and iPads with Retina Display are a little bit bigger than what the app is currently optimized for. However, we will be providing an optimized version for the higher quality screened tablets as soon as possible.

*How do I report inappropriate images?
To report images you simply hold down on the image until the Report Images pops up. Then select the reason of reporting it and submit. Options include: Contains Profanity, SPAM, Not “Beauty” Related, Bullying, and Other.

*How do I report inappropriate comments?
To report comments you simply hold down on the image until the Report Images pops up. Then select the reason of reporting it and submit. Options include: Contains Profanity, SPAM, Not “Beauty” Related, Bullying, and Other.

*How do I delete a comment? We currently do not have that functionality but will be providing it as soon as possible. However, if you have an urgent need then you can report the comment by holding down on it. Then send us a message about it through the Contact Us Page.

*How do I report bullying? We have zero tolerance for bullying. To report you can hold down on the picture or comment then choose the appropriate option. You can also send a message through the Contact Us Page but please include details of the user and when/how it occurred.

*How do I report SPAM posts? Hold down on the post or comment and select the appropriate option. We will then review and delete it if necessary.

*How do I change my profile and background pictures? Press Menu, press your name, press the settings icon (looks like a gear), and then press on your picture. You then select whether you want to change your Profile or Background picture and choose the image. It will then automatically save and return you to the previous page.

*How do I search Hashtags “#”?
Just search without using the hashtag “#” symbol and it will bring up the results.